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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

What can I say? I was merely intending to enquire into the possibility of carpet being laid before my elderly relation's return from hospital. Never did I dream it would all be buttoned up on the same day. Please pass on my thanks to the lads for their friendly and professional service and thank you too.

On behalf of the 1st and 3rd Stowmarket Scout Group and the Stowmarket Scout Centre Project, thank you and all your men for all your work. I just want to say that the flooring looks great and we have had many compliments.

We had our kitchen and utility fitted with Carnival Vinyl which to say the least must have seemed a very daunting task for your fitters because of the size and complexity of the job. But the reason for this letter is to say what an excellent job they made of it. We were advised several times that there would be a join and it may be visible but I would defy anyone to try and see it. They truly did a fantastic job. Whilst writing we would like to say that the attention and help with samples etc and advice given by your showroom staff and estimator was second to none and we truly appreciated it.

To the most friendly, helpful and efficient staff we have encountered in many years and continue to be as you always are.

Thank you so much for doing my carpet so promptly and so well. I am very pleased with it and hope when you are this way, you'll call and have a look at it. Many thanks.