Covid-19


Rest assured, our colleague and customer safety is of paramount importance to us. We are constantly monitoring government guidelines
to keep our in-store and on-the-road operations safe for everyone.
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WE ARE OPEN!
We are fortunate to operate in such a spacious and airy store that allows our customers to find inspiration for their home in a safe environment whilst maintaining social distancing. We are also providing all members of staff with PPE where necessary and have created hand sanitizer stations throughout the store along with many other safety measures in compliance with Covid-19 government safety guidelines.

Our staff and customer safety always come first, and we are confident that we now have the right safety measures and practices in place to create a safe, relaxed and enjoyable shopping experience for all.

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IN-STORE DETAILS:

. We are resuming normal opening hours from Wednesday 2nd
December [9am-5pm Monday Saturday, 10am-4pm Sundays]

. All staff will be sanitizing their hands frequently

. The layout of our store ensures that there is plenty of space to safely maintain social distancing

. We are disinfecting our tills, phones, payment portals and all surfaces at regular intervals

. We are regularly disinfecting our beds and furniture throughout the store

. We are offering customers an optional protective covering to place on a sofa/bed before trying if desired

. Our spacious and airy store layout means you can explore freely with no handling of doors required

. Staff workstations will be safely distanced by 2m

. In the unlikely event that customer footfall threatens to compromise the 2m social distancing rules then store entry will be restricted to ensure that all safety standards are always maintained

. We will not be offering our customers teas or coffees for the time being

. We encourage contactless payments as much as possible

. Staff will not come in to work if they are displaying any symptoms of Covid-19

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WHAT WE ASK OF YOU: 


. If you are showing Covid-19 symptoms, or if you or any of your household are self-isolating, then please do not enter the store



. Always maintain a 2m distance from staff and other customers


. Avoid shopping groups


. Use the hand sanitizer provided across the store or ask to use our sink facilities for hand washing


. Please do not eat or drink in the store

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WORKING SAFELY IN YOUR HOME:

. All staff are provided with varying types of PPE to be used on their visit when required

. We ask that 2m distance from our working staff is always maintained by the household occupants

. To minimise unnecessary contact, we request that all internal doors along the journey to the fitting area(s) are left open

. Where possible, we would be grateful if you could increase ventilation in the area where the work is being done. For example, opening any windows whilst the fitting work is being completed

. Regular cleaning of their hands and tools with the appropriate cleaning products

. Please see our full Customer Covid-19 Policy upon order for further details

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For any more information or if you have any questions please contact 
office@johndoe.co.uk or call 01379 644081.

We wish all customers and their family well during these difficult times.